Mongo DB when initiated after logging in to lab console

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I enrolled to BIG Data Course on 16th Dec, which had a years access to the lab and was supposed to be initiated after 48 hours.
I have got the user id and password, when logged in clicking on the Console button it does log me in successfully, however while going through the course when I try to initiate Mongo DB
using command “mongo --host gw01.itversity.com” as mentioned in the course it gives the following error
exception: connect failed

The course that I enrolled has way too bad quality videos and now lab not working is annoying - can someone please help me getting this through?

Regards
Naz

Please use gw02 instead of gw01. And please send a mail to support@itversity.com with all the details regarding course which you have mentioned so that we can help you in a better way.