My account no longer works


#1

My account no longer works. Can you please see what the issue is?
mak210008


#2

Your account was expired.
Please subscribe to labs.itversity.com


#3

I should have been notified. I have been on this since the beginning. I cannot even use my old id. Please fix this.


#4

We are working on sending notifications. This feature will be added shortly.

mak210008 - Is this your labs id also?


#5

Yes. I can re-register but it looks like it wants all new information. Is there a way to connect it back with original id?


#6

Give us some time, we will check and update the status.


#8

Hello mak21008,

Your id got expired and it was deleted recently as a part of our server maintenance. You can create a new id and start accessing the cluster.

Regards,
Vinod