Not able to create user


#1

I am a returning user. I renewed my subscription on Sep 17 , but not able to see the web console & login & password page on labs.itversity.com.

It takes me to create user page which is getting stuck when i click on create user.
Not able to ssh to gw02 as my previous password less login doesnt seem to work.

my login id is jainshanil


#2

Can you create now and see?


#3

I am a returning user. I renewed my subscription today on Nov 3 ,Not able to create user .it is getting struck . Please help me on the same.


#4

@Amit_Taneja

Login after reloading the page and then try creating a username.
If you are still facing the problem, let us know.


#5

Still not working . I just tried now itself . Please help me on the same


#6

We sent a personal message to connect with you and troubleshoot the issue. Please respond to that.


#7