Unable to create user

Hi,

I am unable to create USER for my login. I have extended my subscription today.
My details are as below:
login id: akash.er02@gmail.com

Thanks
Akash Jain

@Akash_Jain
Can you please share the screenshot of the error you were getting?

I am not getting any error. I am typing user name which i want to create and then clicked on “Create user” button. It does not proceed and keeps processing.

@Akash_Jain
May I know your available time so that we can have zoom session and resolve your issue.