Unable to create user


I am unable to create USER for my login. I have extended my subscription today.
My details are as below:
login id: akash.er02@gmail.com

Akash Jain

Can you please share the screenshot of the error you were getting?

I am not getting any error. I am typing user name which i want to create and then clicked on “Create user” button. It does not proceed and keeps processing.

May I know your available time so that we can have zoom session and resolve your issue.