I could not find my account details

I am not finding my account details under profile in https://labs.itversity.com/user/profile/user_details I put it on hold for 50 days. Now, I tried resume the session but could not find any account details.

My Email is : nagaraju101@gmail.com and I paid for 180 days lab for Pyspark and Big data on August 15th. .

hi @nagaraju101

you are using the wrong email can you please double-check your email and try.

Itversity Support.