Not able to use the lab console

I bought a lab for 6 month subscription. But I am not able to use the lab console. The username and password button in the console is not working. Please advise . I wrote several emails but I haven’t got any reply.

Can you share us a screen shot to know more information to solve your issue.

Hi @bigdataprnu, i am able to login with your credentials and it was fine. After copying your password click on console and use SHIFT+INSERT to paste your password.