Unable to create new user ID


I’m new to itversity.com. I’m trying to create a new user for my account after doing my payment. But, im unable to create a new user.

Kindly let me know what are the options on it.

Hi @vishnupriya_Subraman,

what is the error you are getting while creating a new user?

Whatever i type as Password, only first 7 characters are accepting. Not the 8th character. For Instance, if i type Userid as “Vishnupr” - its showing userid is already available. I tried with different words, but, no use.

Hi @vishnupriya_Subraman,

You will be only creating a username, not a password. the password is automatically generated. Please post a screenshot for reference.