Unable to login into Bigdata labs

Linux gw01.itversity.com 3.14.32-xxxx-grs-ipv6-64 #9 SMP Thu Oct 20 14:53:52 CEST 2016 x86_64 x86_64 x86_64 GNU/Linux

server : 266639
hostname : gw01.itversity.com
eth0 IPv4 :
eth0 IPv6 : 2607:5300:61:9d2::/64


my id is madanporeddy

@itversity @BaLu_SaI @perraju - Could you please look into this.

I was able to login.

The user prompt looked different. Will check and let you know.

You have deleted .bashrc and .bash_profile. We have created those. You need to be little careful while running rm commands. Do not delete these files.

Balu, I didnt use rm command as of now. any way I am able to login. Thanks for the support. I need one more help. I am unable to retrieve the lab password. please find below for the same.

Which browser are you using?

I am using fireforx.

On which version of windows?

Copy Password is not working but when you click on open console, you are able to copy the password. Is it the case?

I used to copy earlier. Since yesterday this problem occurring.

Not only for console, its not working for Ambari also…

Some times server is restarting automatically. We will solve the issue asap. If you get problem again just logout and re-login.

Still I am getting same issue. Plz resolve this issue ASAP.

No Issues. I was able to login. Please let us know if you have issues.

Raju, still I am getting the “copy password” issue.

Not sure why it is happening only for you. Where are you based out of?
I will have hangout session and try to find out the root cause of the issue.

Atlanta, GA. let me know your available time(EST).

I am able to copy the password now. Thanks for your support.